PRIVACY POLICY

Effective Date: April 3rd, 2025

1. Introduction

At Laser Cafe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website or book our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

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2. Information We Collect

We collect both personal and non-personal information to provide you with the best possible experience when using our services. This includes:

• Personal Information: When you book an appointment, inquire about our services or interact with us in any other way, we may collect personal details such as your name, email address, phone number, medical history, payment information and any other details you provide.

• Non-Personal Information: We may collect non identifiable data such as your IP address, browser type, device type, and browsing activity on our site to improve your experience and our website functionality.

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3. How We Collect Information

We collect your information in the following ways:

• Directly from You: When you book appointments, fill out forms or communicate with us via email, phone or our website's contact options.

• Automatically: Through the use of cookies, analytics tools, and other technologies when you browse our website.

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4. Why We Collect Your Information

We collect your personal information to:

• Provide you with our laser hair removal services and process your appointments.

• Communicate with you about your bookings, treatments, promotions and any inquiries you may have.

• Ensure that our services are safe and suitable for you by reviewing your medical history.

• Process payments and manage billing details.

• Improve our services and the functionality of our website based on your interactions and feedback.

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5. How We Store, Use, Share and Disclose Your Information

• Storage: Your personal information is stored securely, using industry standard encryption and other safeguards to protect it.

• Use: We use your personal information to deliver our services, process transactions, communicate with you and improve our website and offerings.

• Sharing: We may share your information with third-party service providers (such as payment processors, medical professionals, or appointment scheduling services) who assist in delivering our services. We do not sell, trade, or rent your personal information.

• Disclosure: We may disclose your personal information when required by law or in response to legal requests, such as subpoenas or court orders.

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6. Communication with You

We may contact you via:

• Email: To confirm appointments, send promotions, or respond to inquiries.

• Phone: For appointment confirmations or customer service purposes.

• SMS/Messaging: If you have opted in, to send appointment reminders or promotional messages.

7. Children’s Privacy

Laser Cafe does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected information from a minor, we will take steps to delete the information promptly. If you are under 18, please do not submit personal information without the consent of a parent or guardian.

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8. Privacy Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

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9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you would like to access, update, or delete your personal information, please contact us at:

Laser Cafe
190 Derby Lane, L13 6QQ
Lasercafee@gmail.com
07944440647